Service plays a key role to PSA generator systems, from project start-up to evaluation, and throughout the life-span of the generator system.
Once in place, you expect the generator to run on command and any unforeseen problems can have an immediate and major impact to running any business, whether it is fish farm, an oil tanker or a medical facility.
Oxymat generators are in operation in just about every corner of the world, which is why service around the clock is a must so your issues can be addressed right away. We have our own service department with highly educated specialists who can travel worldwide at short notice. At our headquarters in Denmark, we have a call center with technically trained staff on duty 24 hours a day.
In addition to our call center, we have a global network of skilled partners and distributors, who are always at your service, whether your demand is finding an answer to a simple question or helping you solve a complex issue.
Visibility, training and co-operation are always top on our priority list.
All Oxymat systems are highly quality secured by an extensive spare part availability program. This way, the right parts are always delivered to the plant, either for planned service, or for an unscheduled maintenance check.
Service agreements
Oxymat Service Agreements is the most reliable way of securing not only the performance of the generator system, but also to help the production engineers in numerous companies and sectors around the world. With a Service Agreement in place, you are guaranteed a smooth process from manufacturing to operations. With one of our highly trained engineers in house for service, you avoid costly stops and you can always rely on on-site advice.
Service
